Emergency Data Center Maintenance - hera.ihos (Resuelto)
  • Prioridad - Crítico
  • Afectando Otro - Datacenter Network
  • Emergency Data Center Maintenance - hera.ihostman.com [06/02/2011]
    Date: Thursday, June 2, 2011 (06/02/2011)
    Start Time: 10:00 PM EDT
    End Time: 02:00 AM EDT
    Services affected: Public Networks
    Location: WDC01
    Duration: 4 hours

    Event Summary:

    Our Datacenter Engineers along with Cisco TAC have identified a software bug on FCR01.WDC01 which is causing forwarding issues for public connectivity. Engineers will be performing an EMERGENCY code change on Jun 2nd, 2011 at 10:00 PM EDT to resolve this issue. The expected downtime is 20 minutes with the maintenance window being scheduled for up to 4 hours.

    Start Time: 10:00pm EDT (6/2/2011)
    End Time: 02:00am EDT (6/3/2011)
    Expected Duration: 20 minutes

    Customer Impact:

    During this maintenance, customers will notice a complete loss of connectivity to their servers on the frontend network (public network). Backend network (private network) connectivity will NOT be impacted during this maintenance. While the upgrade duration is scheduled for 4 hours, we only expect around 20 minutes of downtime as the code is changed. Again, this will NOT impact the backend network (private network) for customer servers.

  • Fecha - 02/06/2011 00:00 - 03/06/2011 00:00
  • Ultima Actualización - 03/06/2011 14:04
Emergency Data Center Maintenance (Resuelto)
  • Prioridad - Crítico
  • Afectando Servidor - Hera
  • Emergency Data Center Maintenance - FCR02.DAL01 [11/30/2009]

    Date: Monday, November 30, 2009 (11/30/2009)

     

    Start time (BDT): 02:00 PM

    End time (BDT): 03:00 PM

     

    Start time (CST): 01:00

    End time (CST): 02:00

     

    Services affected: Public Network(All Website)

     

    Location: Dallas

    Duration: 1 hour

     

    Regards,

     

    TetraHost Support Department

  • Fecha - 30/11/2009 00:00 - 30/11/2009 08:10
  • Ultima Actualización - 29/11/2009 10:58