Affecting Other - Datacenter Network

• 02/06/2011 00:00 - 03/06/2011 00:00
• Last Updated 03/06/2011 14:04

Emergency Data Center Maintenance - hera.ihostman.com [06/02/2011]
Date: Thursday, June 2, 2011 (06/02/2011)
Start Time: 10:00 PM EDT
End Time: 02:00 AM EDT
Services affected: Public Networks
Location: WDC01
Duration: 4 hours

Event Summary:

Our Datacenter Engineers along with Cisco TAC have identified a software bug on FCR01.WDC01 which is causing forwarding issues for public connectivity. Engineers will be performing an EMERGENCY code change on Jun 2nd, 2011 at 10:00 PM EDT to resolve this issue. The expected downtime is 20 minutes with the maintenance window being scheduled for up to 4 hours.

Start Time: 10:00pm EDT (6/2/2011)
End Time: 02:00am EDT (6/3/2011)
Expected Duration: 20 minutes

Customer Impact:

During this maintenance, customers will notice a complete loss of connectivity to their servers on the frontend network (public network). Backend network (private network) connectivity will NOT be impacted during this maintenance. While the upgrade duration is scheduled for 4 hours, we only expect around 20 minutes of downtime as the code is changed. Again, this will NOT impact the backend network (private network) for customer servers.

Affecting Server - Hera

• 30/11/2009 00:00 - 30/11/2009 08:10
• Last Updated 29/11/2009 10:58

Emergency Data Center Maintenance - FCR02.DAL01 [11/30/2009]

Date: Monday, November 30, 2009 (11/30/2009)

Start time (BDT): 02:00 PM

End time (BDT): 03:00 PM

Start time (CST): 01:00

End time (CST): 02:00

Services affected: Public Network(All Website)

Location: Dallas

Duration: 1 hour

Regards,

TetraHost Support Department